Terms & Conditions and Privacy Policy
This page explains how Maalem Fitness Training Institute handles your data, the rules for using the website and learning platform, and the limits of liability. By registering for any program or using the website, you agree to its contents.
Contents
- 1Our Commitment to Your Privacy
- 2Purpose of Data Collection
- 3Types of Data We Collect
- 4Legal Bases for Processing
- 5Data Sharing
- 6Data Protection and Information Security
- 7Data Retention Period
- 8Beneficiary Rights
- 9Cookies
- 10Intellectual Property Rights
- 11Usage Rules and Prohibited Content
- 12Minimum Registration Age
- 13Contact and Complaints
- 14Policy Updates
- 15Limitation of Liability
- 16Disclaimer
- ←Cancellation and Refund Policy
Maalem Fitness Training Institute believes in the importance of protecting privacy and safeguarding personal data, and is fully committed to keeping beneficiaries’ information confidential — whether they are website visitors, users of electronic services or enrolled in programs and training courses. This policy explains how data is collected, processed, used and shared, the rights of beneficiaries, and the rules governing the use of the institute’s platforms.
1Our Commitment to Your Privacy
- The institute is committed to keeping information confidential and not disclosing it except to legally authorized government authorities or to parties directly involved in providing services to the beneficiary.
- Personal information is never sold, rented or shared with any unauthorized third party.
- All financial data (payment cards, transfer details) is processed to high security standards and retained only as required by regulations.
2Purpose of Data Collection
We collect data for several purposes, including:
- Enrolling beneficiaries in programs and training courses.
- Issuing official certificates.
- Processing payments and confirming their completion.
- Tailoring services to beneficiaries’ interests and needs.
- Sending alerts and reminders about course schedules.
- Improving the user experience and developing electronic services.
- Meeting regulatory requirements and legal obligations.
- Sending the institute’s publications and announcements.
3Types of Data We Collect
- Personal data: Name, email, mobile number, and general details such as city, profession, qualification and year of birth.
- Registration and account data: Username, password and usage preferences.
- Financial data: Payment details and subscription fees.
- Training data: Enrolled programs, attendance rates and assessment results.
- Technical data: IP address, device type, operating system and browsing history.
4Legal Bases for Processing
Data processing is based on one of the following grounds:
- The beneficiary’s prior and explicit consent.
- Compliance with applicable national regulations.
- Legitimate interest in developing and improving the services provided.
5Data Sharing
The institute may share a beneficiary’s data in the following cases:
- With government and official authorities in accordance with the regulations.
- With suppliers and service providers contracted by the institute to deliver specific services, under confidentiality agreements.
- With accredited training partners, where necessary to deliver the training program.
- With judicial or regulatory authorities upon official request.
6Data Protection and Information Security
- The institute applies strict technical and organizational measures to protect data from loss, alteration or unauthorized access.
- All institute staff authorized to process data are bound by strict confidentiality obligations.
- Systems are monitored regularly to ensure their integrity and protect them from malware.
- In the event of a security breach, the institute will notify beneficiaries and the competent authorities immediately in accordance with applicable regulations.
7Data Retention Period
- Data is retained for the duration of the training activity or for as long as the account is active.
- Once the purpose has ended, data is deleted or anonymized.
- Some data may be retained for longer periods where required by a legal obligation or for official investigations.
8Beneficiary Rights
The beneficiary has the right to:
- Access their personal data and know how it is used.
- Correct or update inaccurate data.
- Withdraw prior consent to processing at any time, unless this conflicts with regulatory requirements.
9Cookies
- The institute uses cookies to improve the browsing experience and save user preferences.
- Beneficiaries can disable them in their browser settings, noting that this may affect some website features.
10Intellectual Property Rights
- All materials published on the institute’s website and learning platform — including content, text, images, videos, logos, files and software — are the exclusive property of the institute and are protected under copyright and trademark regulations.
- Republishing, sending, copying, downloading or using any content without the institute’s prior written permission is prohibited.
- Creating any links or social media groups in the institute’s name, or adding subscribers’ details to any unofficial group not created by the institute, is prohibited — even if participants consent.
11Usage Rules and Prohibited Content
- Any content that contradicts the Islamic faith or the regulations of the Kingdom of Saudi Arabia.
- Offensive, threatening, misleading or indecent content.
- Pornographic or immoral material.
- Any content that infringes the intellectual property rights of a third party.
- Malware, viruses or any content that harms technical systems.
- Partisan political activities or unauthorized commercial advertising.
The institute reserves the right to suspend or cancel the account of any user who violates these rules without prior notice.
12Minimum Registration Age
The minimum age to use the website and register for programs is 18 years or older.
13Contact and Complaints
For any inquiry or to exercise your data rights, you can contact us via:
14Policy Updates
The institute reserves the right to amend this policy from time to time in line with regulatory and operational requirements. Any update will be published on the website, and continued use of the services after publication constitutes implicit acceptance of the changes.
15Limitation of Legal Liability
Maalem Fitness Training Institute provides its services within a regulated training framework and disclaims liability in the following cases:
Platform Responsibility
- Damage resulting from the service provider’s negligence.
- Misuse of the service by the user.
- Loss of personal belongings on the premises.
- Internet service faults or outages.
- Temporary service interruption due to maintenance.
- Violation of regulations by the user or the provider.
User Responsibility
- Bears full responsibility when violating the policies.
- Pays compensation directly when causing damage.
- Bears legal responsibility for misuse of services or documents.
- Bears official fines resulting from their conduct.
16Legal Disclaimer
Maalem Fitness Training Institute bears no regulatory, financial or operational consequences in the following cases:
16.1 Toward the User
- Violation of the policies or general terms.
- Use of incorrect or falsified information.
- Violation of Islamic Sharia or offending the community.
- Violation of the Kingdom’s regulations, such as the Anti-Cyber Crime Law and publishing and public decency regulations.
16.2 Toward the Service Provider
- Breach of their duties toward the user.
- Any damage resulting from the trainer’s negligence or breach of agreement.
- Requesting documents without referring to management and then misusing them.